Emotional Intelligence, Academic Staff Job Performance and Student's Academic Performance in Tertiary Institutions

Abstract

This paper examined the impact of emotional intelligence (EI) on academic staff job performance and students’ academic performance in tertiary institutions in Nigeria. The paper is a review that depends on secondary data. The secondary data were collected from print and online publications. The paper established a strong relationship between emotional bits of intelligence, academic staff job performance and students’ academic performance in tertiary institutions. Emotional intelligence aids academic staff job performance and students’ academic performance in tertiary institutions. Based on these findings, the paper recommends that tertiary institutions should consider including emotional intelligence test as part of recruitment tests during recruitment because it is one of the factors contributing to high job performance in tertiary institutions. Tertiary institutions should organize training for their staff on strategies to improve emotional intelligence in academic environment. Tertiary institutions should develop curricula that focus on emotional intelligence and to teach students about emotional management, empathy, and relationship building.